Politique d’expédition

Shipping Policy

Processing Time
Orders are processed within 1–3 business days unless otherwise noted on the product page. Made-to-order and 3D printed items may take additional time during busy periods, holidays, or high-volume sales.

Shipping Rates and Delivery
Shipping rates are calculated at checkout based on the destination, package size, and shipping method selected. Delivery times may vary depending on the carrier and your location, and once an order has been shipped, transit times are outside of our control.

Order Tracking
When your order ships, you will receive a confirmation email with tracking information, if tracking is available for the selected shipping method. Please allow time for tracking updates to appear after the carrier receives the package.

Incorrect Addresses
Please make sure your shipping address is correct before completing your order. We are not responsible for delays, returned packages, or lost shipments caused by incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages
If a package appears delayed or missing, please contact us so we can help investigate the issue with the carrier. While we cannot guarantee carrier performance, we will do our best to assist with resolution.

Damaged Items
If your order arrives damaged, please contact us within 3 days of delivery with photos of the item and packaging. We will review the issue and work with you to determine the best resolution.

International Shipping
If international shipping is offered, buyers are responsible for any customs fees, import taxes, or duties required by their country. Delivery times for international orders may vary based on customs processing and local carrier handling.

Contact Us
If you have any questions about shipping, please contact us through Shopify messaging or the contact form on our store